Help & Support

FAQ 6

• How much does it cost to sign up and use the service?
• How much does it cost to register for a study?
• How do you use my email address?
• How do you use my phone number?
• How do you use my ZIP Code? What's a Search Radius?

View all 6

Post A Study 5

• How much does it cost to post a study?
• What is posting a study?
• What information is needed to create a study?
• Once I post my study, is it made public immediately?
• Can I edit my study once it's posted?

Study Management 3

• Can I change the geographic limits of my study after the study has been listed?
• Can I add additional researchers to a study as collaborators?
• The study owner is leaving our organization. How do I obtain ownership?

Participant Management 3

• How do I approve or reject participants for my study?
• Can I send an email to participants?
• Once the study has completed, am I able to use the participants again in future studies?

Study Promotion 4

• How long will my study stay posted?
• Will Research And Me notify me when the participants sign up for my studies?
• Do I need to offer a financial incentive to participants?
• I have completed my study. How do I archive it?

Security and Legal 5

• Is Research And Me HIPAA compliant?
• Is Research And Me PCI compliant?
• What website security standards does Research And Me use?
• How does Research And Me back up data?
• How does Research And Me store passwords?

Study Registration 6

• How much does it cost to register for a study?
• Why do I need to provide my phone number and email information?
• Why do I need to provide my gender and birthday?
• Why do I need to answer questions to register?
• I've registered, now what?

View all 6

Study Participation 5

• Why did the researcher request my contact information?
• The researcher did not request my contact information. Why?
• I've participated in the study, when will I be compensated?
• I'm no longer able to participate in the study, who do I tell?
• What social media sites does Research And Me advertise studies on?